At Man Made Rugs, every piece is thoughtfully handcrafted using traditional techniques and natural materials. Our shipping policy reflects the time, care, and attention required to create and deliver each rug responsibly.
Order Processing & Production Time
Most Man Made Rugs products are made to order or produced in small batches.
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Standard rugs: Typically dispatched within 10–15 business days
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Custom or made-to-order rugs: Production timelines will be shared at the time of order confirmation and may range between 3–8 weeks, depending on size, design complexity, and material availability
Production timelines are communicated transparently and are separate from shipping transit times.
Shipping Locations
We currently ship:
If your location is not serviceable at checkout, please contact us before placing an order.
Shipping Charges
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Shipping charges, if applicable, are calculated at checkout based on destination, rug size, and weight.
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Any customs duties, import taxes, or local levies for international orders are the responsibility of the customer and are not included in the product price or shipping fee unless explicitly stated.
Estimated Delivery Timelines
Once dispatched:
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Domestic (India): 3–7 business days
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International: 7–21 business days, depending on destination and customs clearance
All delivery timelines are estimates only and may vary due to logistics partners, weather conditions, customs processing, or unforeseen circumstances.
Tracking Information
Once your order is shipped, you will receive a shipping confirmation email with tracking details, where available, so you can follow your rug’s journey.
Delays & Exceptions
While we make every effort to deliver within estimated timelines, delays may occur due to factors beyond our control. Man Made Rugs is not liable for delays caused by:
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Courier partners
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Customs authorities
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Force majeure events
We appreciate your patience and understanding when working with handcrafted timelines.
Delivery Responsibility & Risk
Once the shipment has been handed over to the courier partner:
We strongly recommend inspecting the package upon delivery and recording an unboxing video as outlined in our Return & Refund Policy.
Incorrect Address or Failed Delivery
Man Made Rugs is not responsible for delays or losses resulting from:
Any re-shipping costs incurred in such cases will be borne by the customer.
Damaged Shipments
If your rug arrives damaged:
We will evaluate the issue and assist as per our Return & Refund Policy.
Contact Us
For any questions related to shipping, dispatch timelines, or delivery, please contact us at:
contact@manmaderugs.com
Thank you for choosing Man Made Rugs and supporting handcrafted excellence.
